A leader's job often includes changing your people's attitudes and behavior. Some suggestions to accomplish this:Principle 1
begin with praise and honest appreciation.Principle 2
call attention to people's mistakes indirectly.Principle 3
talk about your own mistakes before criticizing the other
person.Principle 4
ask questions instead of giving direct orders.Principle 5
let the other person save face.Principle 6
praise the slightest improvement and praise every improvement. Be "hearty in your approbation and lavish in your praise."Principle 7
give the other person a fine reputation to live up to.Principle 8
use encouragement. Make the fault seem easy to correct.Principle 9
make the other person happy about doing the thing you suggest.
| Speak Maxim mp3
| WAV
|
Homes
